Refund policy
Online Policy
- We accept all returns for unworn or defective merchandise from www.compass-jewelry.com Online Store (www.compass-jewelry.com) within the first 30 days of receiving your purchase for a full refund (original shipping fee is not refundable).
- Receipt must be emailed as proof to info@compass-jewelry.com
- Most inquiries are processed within 5-7 business days after we receive and process your return.
- Please allow up to additional 4-6 business days for the funds to be credited to your account.
* Final sale items cannot be returned.
Store Policy
- Stores accept return for unworn or defective merchandise within the first 30 days of purchase.
- Purchaser must present receipt during their return and go to the same location of their original purchase.
*Final sale items cannot be returned.
Please address all shipments to:
Compass-Jewelry
Keizersgracht 391A
1016EJ Amsterdam
The Netherlands
t.a.v W.G.Person